Job Description

To serve food and beverages to CUSTOMERS and STAFF MEMBERS as promptly and as courteously as possible. To develop, maintain and enhance positive relations with all CUSTOMERS and STAFF MEMBERS. To perform all duties in compliance with safety standards, health standards and the Colorado Limited Gaming Act. House Policies and Procedures The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may and will be assigned. Within the realm of the responsibility of the job, maintains a clean and safe work environment. Performs duties in compliance with Safety procedures, which includes use of safety equipment. Incumbents are responsible for following safety procedures, identifying unsafe practices or conditions and informing their supervisor of unsafe conditions, as directed. Serves food and beverages to CUSTOMERS and STAFF MEMBERS as promptly and as courteously as possible. Waits and, when necessary, cleans tables. Develops, maintains and enhances positive relations with all CUSTOMERS and STAFF MEMBERS. Performs all duties in compliance with Colorado Limited Gaming Act. Wears and maintains all uniforms properly. Alerts supervisor of any concerns regarding the quality, selection and variety of all food and beverages. Complies with established security polices and procedures. Performs other duties, including special projects, as needed and directed. Rings all transactions and collects and accounts for all cash, credit cards, and comps necessary to balance with sales. Demonstrates a good working knowledge of all casino food and beverage outlets and products. Is able to answer CUSTOMERS questions concerning same. Communicates and maintains performance standards for interaction with customers. Acts effectively to anticipate reduce or eliminate complaints from customers. Communicates and cooperates with other departments to insure best possible GUEST satisfaction. Attendance: reports to work as scheduled, on time, and ready to work. Performs side duties including folding napkins, rolling silverware, cleaning trays, restocking shelves, filling ice bins, cleaning and breaking down service area, using cleaning compounds, and making coffee. Also performs other side duties that include performing answering the telephone, training other hosts/hostesses, handling cleaning compounds and chemicals, and other duties as required. Benefits Daily Pay Free Gym Membership at Cripple Creek Park and Rec 20% Employee Meal Discount per Shift Gaming License Reimbursement Employee Housing 401(K) with Roth Feature FSA-Health and Dependent Care Savings Account #J-18808-Ljbffr

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