HealthPartners is looking to hire a Security Associate Officer – to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary: The Security Associate provides a welcoming, customer focused presence at facility entrances and public areas. This role is responsible for weapon screening, access control, lobby management, and supporting routine security operations. Security Associates proactively identify disruptions, provide directions and assistance, and collaborate with Security Officers during emergencies. This position emphasizes professionalism, strong communication, and consistent demonstration of HealthPartners values of excellence, integrity, compassion, and partnership. This position will respond to a wide variety of routine public service and emergency support calls requiring various problem solving techniques, judgment, verbal de-escalation and appropriate use of force. This position requires the ability to independently manage work, completing the duties outlined in this job description and other duties as assigned.
Work Schedule: FTE 1.0, 40 hours per week, Monday-Friday, 7:00 am to 3:30 pm.
Minimum Qualifications:
FBI/BCA background check required upon hire. Approval for continued employment is dependent on this background result. Must have valid, unrestricted driver's license.
• Minimum high school graduate or equivalent and one or more of the following educational or experience requirements:• Minimum of one (1) year of experience in customer service, patient care, guest services, mental health care, or any role requiring de-escalation, OR • One (1) year of post-secondary education
Preferred Qualifications:• Previous law enforcement or public safety experience.• Previous customer service.• Military experience as applicable.• Strong leadership and interpersonal skills required.• Strong time management and organizational skills required.
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
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