Patient Care Coordinator Job at Nu Image, Raleigh, NC

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  • Nu Image
  • Raleigh, NC

Job Description

Job Description

Job Description

Description:

At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us.

Position Overview : We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality.

Key Responsibilities :

  • Patient Check-In and Check-Out : Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate.
  • Payment Collection : Collect co-payments and manage billing inquiries.
  • Appointment Scheduling : Schedule patient appointments and manage the calendar efficiently.
  • Communication : Answer phone calls and emails promptly, providing accurate information and assistance.
  • Referrals Management : Communicate with referring offices and follow up with patients as necessary.
  • Schedule Preparation : Prepare daily schedules for the dental team and ensure all appointments are properly coordinated.
  • Team Collaboration : Work closely with the clinical team to ensure seamless patient care and office operations.

Qualifications :

  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to multi-task and manage time effectively in a fast-paced environment.
  • Proficient in using dental practice management software, required.
  • Previous experience in a dental or medical office is preferred.
  • A positive attitude and a team-oriented approach to work.

Schedule: Monday, Tuesday, and Thursday 6:30 a.m. to 5:00 p.m. and Friday 6:30 a.m. to 4:30 p.m.

Benefits:

  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Requirements:

Job Tags

Work at office, Flexible hours

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