Oversees the quality and success of School of Rock Waldwick’s daily operations focused on scheduling & customer service with some social media and retail sales. Benefits Employee discounts Opportunity for advancement Training & development Schedule Monday to Thursday 2pm to 9pm Friday 2pm to 7pm Occasional Saturdays for shows or special events Rewards Employee discounts Paid professional development assistance Employee assistance program Referral program Social Security, Unemployment, and Medicare Direct Deposit Access to SoR Method™ tools Fun environment, great community Knowledge we are positively affecting children’s lives Skills Handle complex scheduling Answers phones and field inquiries; pitch our music program Schedule and lead tours for prospective students and parents Greet and look after students Handle opening and closing of school Work on special projects and other admin duties Assist General Manager Support seasonal shows Requirements 2+ years working Front Desk, Reception, and/or Customer Service role Excellent customer service and relationship skills – welcoming, outgoing demeanor essential Experience and interest in working with children Skilled at juggling multiple projects, setting priorities, being a self-starter, and problem-solving Ability to be adaptable and flexible under pressure Excellent communication skills, both verbal and written Good team player who collaborates Brings a positive energy and personality to the workplace every day Possess a polished demeanor and conducts themselves with a high level of professionalism and integrity Knowledge of music and/or the music industry is preferred Lives in Northern NJ (can easily commute to Waldwick, NJ) Must pass background screening prior to training Overview The Studio Coordinator is the administrative focal point for the School of Rock with outstanding customer service skills and the ability to juggle many tasks. Reporting to the General Manager, they assist with running the school, creating an amazing experience for all students, parents, and prospective customers. School of Rock Waldwick is a performance-based music school on a mission to inspire kids to rock onstage, and in life! School of Rock is the original performance-based, interactive music school founded in 1998 in Philadelphia. With over 427 schools and a strong internationally recognized brand, the Company is the largest after school music education provider. School of Rock’s mission is to inspire kids to rock onstage, and in life! #J-18808-Ljbffr School of Rock
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