Job Description

Monitor Position

The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred.

Duties and Responsibilities

• Shelter Security
• Shelter Safety
• Asset Protection
• Act as a role model for participants at all times
• Client/Participant Support
• Driving tasks (for licensed Monitors)

Essential Duties

• Services for this position must be provided on-site.
• Monitor Shelter entrance
• Screen bags and persons entering shelter
• Patrol premises as scheduled
• Monitor Clients; conduct room checks; report violations of rules
• While patrolling continuously observe for safe operations/conditions, report safety concerns
• Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons
• Client/participant support
• Drive participants as directed (Part of Client Support for Monitors with licenses)
• Other duties as required and may be subject to change
• Acts as a role model for participants at all times

Mandated Reporter

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

Qualifications

Requirements

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Current TB screening and Immunization Records (within 5 days of hire)
• Copy of Current Professional License (if applicable)
• Current BLS Certification (within 15 days of hire)
• Completion of all required trainings (within 30 days of hire)
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

Education

• Within 30 days of hire, must successfully complete VOALA safety training.

Preferred Qualifications

• High School Diploma or GED
• Current California driver's license and clean driving record, demonstrated knowledge of CA driving laws.
• Valid Driver's license
• Database familiarity
• Clean driving record to be insurable by VOALA insurance

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

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