Medi-Drive Aetna 1099 Job at Inktel Contact Center Solutions, Fort Lauderdale, FL

a00vV0thRkV2MUNtVUV1L0IyMFZtdmpsdUE9PQ==
  • Inktel Contact Center Solutions
  • Fort Lauderdale, FL

Job Description

Medi-Drive Aetna 1099

If you are passionate about helping people, prefer evening shifts and love working from home, this may be the perfect opportunity for you!

Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butterand our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.

Qualifications:

  • Proven track record of ALL of the following STRIVE values:
  • [S]ervice
  • [T]enacity
  • [R]esponsibility
  • [I]ntegrity
  • [V]ersatility
  • [E]ntrepreneurship
  • Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
  • Strong desire to be helpful and take ownership to resolve customer situations
  • Empathetic and active listening
  • Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
  • Positive outlook and enthusiastic attitude
  • Conscientious team player
  • Driven by delivering results
  • Professional demeanor, put together
  • Dependable and consistent, history of good attendance
  • Naturally curious with an aptitude for learning and understanding quickly
  • Ability to multitask by reading, typing, and navigating through applications while speaking with customers
  • Prior customer service/troubleshooting experience preferred

Responsibilities:

  • Communicate with customers in a proactive and professional manner.
  • Respond to questions and provide information while exceeding customer expectations.
  • De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
  • Identify root cause of inquiries by asking probing questions to determine the best solution.
  • Maintain required product knowledge to deliver best in class service.

Details:

  • Start Date: April 27, 2026
  • Training Schedule: Friday 4/27, Monday 3/30 - Tuesday 3/31 9am-5pm EST for the first 3 Days
  • Production Schedules available:
  • Regular Shift 5 days a week (32 hrs a week)
  • Pay: $17.00/hr

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Inktel Contact Center Solutions

Job Tags

Work from home, Shift work, Afternoon shift

Similar Jobs

UnitedHealth Group

Pharmacist Intern - Prior Authorization and Appeals - Remote Job at UnitedHealth Group

 ...Pharmacist Intern Program Internships at Optum. If you want an intern experience that will dramatically shape your career, consider a company that's dramatically shaping our entire health care system. Optum, part of the UnitedHealth Group family of companies, is a leading... 

POV Beauty

Digital Marketing Intern Job at POV Beauty

 ...take this brand to the next level, and were looking for a Digital Marketing Intern to help us make that happen.About the RoleReporting...  ...a fast-paced environmentPreferred QualificationsPrevious internship or coursework in digital marketing, e-commerce, or performance... 

X Energy, LLC

Nuclear Software Engineering Manager Job at X Energy, LLC

 ...acquisition, integration, qualification, and development of a state-of-the art engineering analysis software toolkit that enables the design and licensing of the next generation of nuclear power reactors. This includes decisions based on business objectives, allocated... 

Trillium Staffing Solutions

Mechanical CAD Designer Job at Trillium Staffing Solutions

 ...In this role, you will: - Work with customer drawings to create 3D assemblies in SolidWorks to satisfy customer expectations. - Design clear 2D drawings to communicate design to manufacturing team. - Engage with product design changes, engineering change notices,... 

Crystal Lake Community Consolidated School District #47

Assistive Technology Professional Job at Crystal Lake Community Consolidated School District #47

 ...Position Type: Special Education/Assistive Technology Professional Date Posted: 4/21/2025 Location: District Wide Date Available: 25/26 SY Closing Date: Until Filled Crystal Lake School District 47 has an opening for an Assistive Technology...