Job Description

Responsibilities

The Manager, Transportation is responsible for management of transportation staff and the monitoring of safety and maintenance of vehicles and equipment, in order to maintain smooth operational functions. Physical attendance at an InnovAge facility and/or an InnovAge participant home is essential to performing the job duties.

InnovAge Drivers provide transportation for our frail and elderly participants from their home to our Day Centers and appointments during the day and for field trips as part of the activities program. They deliver in-home meals and provide delivery and pick-up of supplies and medications for participants in addition to performing pre/post trip inspections. 90% of InnovAge's participants/passengers are COVID vaccinated.

Administrative– 60%

• Informs Fleet Management regarding resource availability and scheduled availability or vehicles out of service.
• Schedules bus drop-off and pick-up at all maintenance and repair facilities.
• Assists Dispatchers and the Director of Transportation in their daily activities by providing information regarding overtime, PTO schedules, resource availability and any relevant information for operations.
• Plans, schedules and assigns the Driver’s daily duties such as; medication and supply distribution and pre/post – trip inspections. Provides relief coverage for Drivers as needed.
• Schedules van maintenance in a timely manner.
• Assists Dispatchers in their daily activities as needed, including providing relief coverage as needed.
• Ensures training for new drivers; as well as training current drivers on new equipment, routes and other developments.
• Coordinates scheduling of participant rides with the dispatcher.
• Trains new and current drivers on new equipment, routes and other necessary information to insure smooth operations.
• Performs ride-a-longs on all Drivers to ensure proper handling of all safety procedures.
• Investigates accidents and/or incidents and ensures completion of all necessary documentation and notification.
• Reports relevant data regarding transportation issues from the Center to the Director of Transportation in a timely manner.
• Participates as a member of the interdisciplinary team (IDT) and the Center Leadership.
• Attends Center Morning, Care Planning and Leadership meetings on a regular basis, providing representation to the Transportation department as a whole. Passes information from the (IDT) to the Drivers and vice versa.
• Investigates accidents and/or incidents and ensures the completion of necessary documentation and notification(s).
• Functions on call for after hours as assigned.
• Participates within the interdisciplinary team in the formulation of Plans of Care for InnovAge PACE program participants, as well as in other interdisciplinary team settings that plan, coordinate and monitor the care of InnovAge PACE program participants.
• Additional work functions and duties may be assigned

Supervision – 30%

• Effectively supervises and manages direct reports and provides, by example and leadership, motivation and direction to employees of the organization.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable state and federal employment laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices (under direction of supervisor and in partnership with HR), addressing complaints and resolving problems.
• Ensures annual employee performance reviews are conducted in a timely and effective manner. Evaluates performance of employees for compliance with established policies and objectives of the organization and contributions in attaining objectives.
• Helps set the tone of the department to ensure morale, team work, and that the positive employment culture of the organization is maintained.
• Regularly schedules leadership/management, department, and staff 1:1 meetings to provide leadership, development, and a forum for communication to ensure coordination and collaboration in meeting organization and individual goals.

Driver – 10%

• Functions as an on call Driver as assigned or as needed, and ensures that all Total Longterm Care vehicles are driven in a safe and responsible manner.
• Loads and unloads participants in and out of IGCP vehicles and assists participants into and out of their homes.
• Assists participants with simple tasks in their home environment such as assisting with putting on of outerwear and moving participant’s personal belongings when needed and as appropriate.
• Transports participants to requested appointments arranged by the Dispatcher for certain date and time.

Required

• Bachelor’s Degree in Business or Logistics Management or equivalent work related experience in lieu of degree
• Requires state issued Class C driver’s license, good driving record and to be at least 21 years of age.
• Strong management skills and at least four (4) years’ experience in supervising staff in the Transportation industry or equivalent combination of education and experience.

Preferred

• One year of health care experience working with a geriatric population
• Bi-lingual

The pay offered for the position will take into consideration the candidate’s geographic region, job-related knowledge, skills, experience, and internal equity, among other factors. InnovAge offers a comprehensive benefits package which includes medical, dental and vision insurance, short and long-term disability, life insurance and add, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company paid holidays.

Benefits

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

Applicants are considered until the position is filled.

Posted Pay Range

$77,400 - $96,800

Additional Information

Compensation Disclaimer

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

Attention Florida Applicants

This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.

For more information, please visit the Clearinghouse Education and Awareness website:

Agency Disclaimer

InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.

Fraud Disclaimer

InnovAge is committed to maintaining a safe, transparent, and respectful hiring process for all candidates.

Please be aware that all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @innovage.com.

At No Point In Our Hiring Process Will InnovAge

• Request payment from candidates for equipment, background checks, onboarding, training, or any other employment‑related purpose
• Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems

If you receive a message claiming to represent InnovAge that does not align with the above, it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information.

If you believe you have been contacted by someone misrepresenting InnovAge, please report the activity to ***email_hidden*** or apply directly through our official career site to ensure the opportunity is legitimate.

Your trust matters to us, and we appreciate your interest in joining InnovAge.

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