Job Description

Event Planner JLL empowers you to shape a brighter way. Our people are shaping the future of real estate by combining world‑class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Job Overview The Event Planner is a key member of JLL's Experience Services team, dedicated to creating exceptional client experiences through meticulous event planning and execution. This role plans and executes internal and external events, coordinating all event details—including decor, entertainment, location, invitee lists, equipment, and promotional materials—while maintaining proactive communication and delivering high‑touch, hospitality‑focused service. Responsibilities Execute simple and full meetings and events from start to finish. Consult with clients to determine event needs, including space requirements, physical set‑up, minor AV, and event support. Serve as primary point of contact for clients; respond to all requests in accordance with established Service Level Agreements. Manage end‑to‑end planning in partnership with the Culinary team to ensure event success; work with Internal Business Partners to confirm attendee count, dietary restrictions, timeline, and other specifications. Manage end‑to‑end ticket lifecycle with Internal Business Partners, including communications, triage, and resolution. Triage incoming event requests by evaluating completeness, accuracy, space availability, and resource alignment. Log all appropriate service tickets with culinary, janitorial, HVAC, MAC, guest services, and other operational teams. Coordinate Certificate of Insurance administrative support—including requesting, collecting, submitting, and tracking documentation. Provide minor audio‑visual support, including basic microphone setup, sound activation, and plug‑and‑play computer connections. Day‑of event coordination: oversee floor moves and janitorial setup; greet guests in lobby and provide wayfinding to elevator and event floor; manage coat check, floor temperature, lighting, and general operations. Ensure at least one team member stays throughout the program for guest support, troubleshooting operations, and escalating to appropriate teams. Conduct event close‑out with IBP, collect feedback, and manage invoicing when hiring external bar vendors or other third‑party services. Required Qualifications Bachelor's degree or equivalent proven experience in event planning or organizing. 5+ years of experience in event planning, project management, hospitality, or related field. Proven experience as an event planner or organizer. Flexible scheduling for early morning and evening event support; weekend support as event schedules require. Excellent time management and verbal/written communication skills with the ability to communicate professionally. Ability to multi‑task in a fast‑paced environment. Exceptional customer service skills with a passion for hospitality. Preferred Qualifications Proficiency in Google Workspace and Slack. Experience with ticketing systems such as Corrigo, Google Calendar, and Social Tables. Ability to work with clients at all levels of an organization, including C‑suite. Proven leadership skills with the ability to manage multiple priorities and deliver results. Track record of initiative, integrity, and good judgment. Highly collaborative with strong interpersonal skills. Location NewYork, NY (on‑site). Work Shift Monday‑Friday, 9:00 AM–5:00 PM, with occasional weekend availability as needed; flexibility is required to accommodate event schedules. Salary $72,000–$90,000per year. Benefits 401(k) plan with matching company contributions. Comprehensive Medical, Dental & Vision Care. Paid parental leave at 100% of salary. Paid Time Off and Company Holidays. Early access to earned wages through Daily Pay. Equal Employment Opportunity Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email HRSCLeaves@jll.com . This email is only to request an accommodation; general recruiting inquiries should be directed to our Contact Us page. Accepting applications on an ongoing basis until a candidate is identified. #J-18808-Ljbffr

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