Job Description

Job Description

Job Description

NO EXPERIENCE NEEDED - on the job training provided.

Preferred to be knowledgeable in English, Mandarin and Cantonese.

Overview
Join our growing healthcare team as a Dental Assistant/Receptionist, where your energy and organizational skills will make a meaningful difference in patient care and clinic operations. This vital role combines front desk responsibilities with clinical support, ensuring a smooth, efficient experience for patients and staff alike. Must be able to multitask, possess excellent communication skills, and have a passion for healthcare! We are committed to providing a well paid position that values your contributions and supports your professional growth.

Duties

• Greet patients warmly upon arrival, verify insurance coverage, and assist with patient intake processes using EMR (Electronic Medical Records) systems
• Schedule appointments efficiently utilizing dental office management software and coordinate with the clinical team to optimize daily workflows.
• Verify insurance benefits, perform insurance eligibility checks, and handle insurance claims processing using systems.
• Maintain accurate dental records by reviewing documentation for completeness and compliance with HIPAA regulations; update patient charts with treatment notes and care plans.
• Assist dental practitioners during procedures by preparing instruments, ensuring sterilization protocols are followed, and managing patient comfort.
• Chairside dental assisting.
• Handle medical billing tasks.
• Manage multi-line phone systems with professionalism, answer inquiries promptly, and provide exceptional customer service to enhance patient satisfaction.
• Perform clerical duties such as filing medical records, managing medical documentation review processes, and maintaining organized office files.
• Support front desk operations by verifying patient information, updating electronic health records (EHR systems), and managing appointment reminders via phone or digital communication tools.
• Help maintain the cleanliness of a professional dental office.

Job Types: Full-time, Part-time

Pay: $20.00 - $28.00 per hour

Expected hours: 32 – 48 per week

Language:

• Mandarin and Cantonese (Required)

Work Location: In person

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